Frequently Asked Questions

I’m facing an amputation. What should I do first?

Contact our office for a presurgical consultation information packet at no charge. Call 800-879-2276

What kind of prosthesis will I get?

Gathering information about your level of physical fitness and health, the amputation level, the demands you place on the prosthesis and your future goals are just a few of the considerations that will help us to determine what type of prosthesis would be most appropriate for you.

What’s the difference between a temporary and definitive prosthesis?

A temporary prosthesis is used for up to a year in situations where you are likely to experience volume loss/shrinkage resulting in a very loose fitting socket. A definitive prosthesis could last years due to minimal changes in your residual limb.

How long does it take to get a prosthesis?

On average, it can take four to six weeks from the time evaluated you are evaluated to the time that you are fit with a prosthesis, depending upon what prosthesis you choose.

Will my prosthetist teach me how to walk again?

The prosthetist’s goals are to ensure that the prostheses that they deliver to patients fit and function properly which usually involves some training. However, learning how to walk again and/or achieve functional goals while wearing the prosthesis is where physical therapy can be of great benefit.

How often should I see my prosthetist?

See your prosthetist every six months or sooner:

  • If the prosthetic is not functioning or fitting properly
  • Your activity level has changed
  • If you have had a weight gain/loss

Do I need any other help in learning to wear a prosthesis?

A physical therapist can help you to wear and use your prosthesis while improving strength, balance and coordination. We can help you to find this health professional if you wish.

What is a peer counselor?

This is an individual who has experienced limb loss and can provide personal insights to assist with questions you may have. They are a good source of information and we can recommend one for you upon request.

Will I be able to do the things that I was doing before losing my leg?

Typically, after getting your strength back and learning to walk with a prosthesis, you should be able to return to your normal activities.

Why is my prosthesis so heavy?

In fact, the anatomical amputated leg usually weighs more. The sense that the prosthetic device is “heavy” is more related to the need to adjust to wearing the device. Wearing the prosthesis loosely and generalized weakness can also create a perception that the device is heavy.

Can I wear my prosthesis 24-hours per day?

Most physical aids such as prostheses, typically are not meant to be worn around the clock. If you have difficulty in getting to the bathroom during the night without putting on your device, it may be helpful to keep a walker, wheelchair or other assistive equipment near your bed to help you safely reach the restroom.

Will my prosthesis look like my “real” leg?

Yes. In order to make a prosthesis look more like a “real” leg, foam can be used to cover the structural components and provide a more anatomical shape.

Can I get my prosthesis wet?

While there are some exceptions, most prosthetic devices are not waterproof and it can be harmful to wear them against the skin for a prolonged period of time when they are wet. Your device will usually not be harmed by slight exposure, such as walking briefly through the rain but should not be worn while swimming or bathing unless you have been specifically directed to do so. If your device becomes wet, it should be removed and dried before putting it back on. If a waterproof device is something that is necessary or helpful for your lifestyle, please discuss it with your clinician at your appointment that can help address those needs.

Can I drive with my prosthesis/prostheses?

Some devices can be worn while driving but others may interfere with your ability to operate the controls of the vehicle or interfere with your ability to see in all directions for safe driving. Please exercise caution in determining if you can safely operate a motor vehicle. Contact the DMV to see what is required, if anything, for you to do so legally and safely.

Can I wear my device through airport security?

We cannot make any guarantees about how security in public areas will handle any of these medical devices. Many prosthetics contain metal parts that will be recognized by scanners. We recommend talking with the security professional conducting the screening about your device and your needs. If you can safely remove the device to pass through screening, it may be the easiest solution but do not risk injury or remove your device if you are not comfortable doing so, or if it is against your medical professional’s advice.

Why are prostheses so expensive?

Insurance companies establish the pricing for all of the components that comprise a prosthesis. This is called the Fee Schedule and accounts not only for the specific component but also the practitioner’s time in fabricating, fitting, and/or adjusting the component or components properly.

Will my insurance cover the cost of a prosthesis?

Many insurance companies now offer a variety of “plans/policies” to let patients select the one that best suits your needs. It is a good idea for you to refer to your own policy to see if prosthetic services are covered and the specifics of your health plan.

What insurance do you accept?

Bio Dynamic Technologies accepts many insurances. Call us and we will conduct the research to let you know what your coverage will be.

Can I make payments if I do not have any or just partial insurance?

Yes. We will work with you to find the best treatment plan for your budget

Can I use my workers’ comp or auto insurance?

Absolutely. We work with many different workers’ comp and auto/no fault insurance policies,
Is there a warranty for my device?

Is there a warranty for my device?

All prosthetics that we provide are covered by warranty but the length of time varies with each device. Our office staff can give you more detailed information about the warranty that applies to your specific item.

Can my prosthesis be repaired?

Many custom-made devices can be repaired or refurbished but it depends upon the exact nature of the problem.

What is Continuous Passive Motion (CPM) and how will it benefit me after my surgery or an injury?

CPM is prescribed by physicians after surgery on joints or trauma to help avoid joint stiffness in knees, elbows, shoulders and the joints of the hand. CPM allows every patient to rehab affected limbs or joints through a safe, precise and slow-moving Range of Motion.

Will my insurance plan or carrier cover the cost of my CPM?

CPM’s are widely considered a medical necessity by the vast majority of insurance plans and carriers. We will make every effort on your behalf to secure the necessary pre-authorization from your insurance company required for this equipment. We will then contact you to inform you regarding the extent of your coverage.

If my doctor prescribes a CPM for me after surgery, what happens next?

Once your doctor has faxed the prescription for your equipment to our Customer Service Department, we will contact you confirming that prescription. Next, one of our professionally trained and experienced Field Service Technicians will call you to as to where and when you would like the equipment delivered, whether at your home, workplace or at the hospital.

Upon delivery, they will demonstrate how to properly use the equipment.

What do I do with the CPM once my rehab is completed?

Just contact our Customer Service Department at 1-800-879-2276 and inform them that the equipment is ready to be picked up and we will do so.

What are your hours of operation?

We are available to our clients Monday through Friday from 8am to 6pm and Saturday from 9am to 1pm. A 24-hour attended answering service is available during off hours.

What is your service area?

We serve patients in a radius of 50 miles of New York City, including Northern and Central New Jersey, Rockland, Orange, Westchester, Nassau, Putnam and Dutchess Counties in New York, as well as Fairfield County in Connecticut.

My doctor prescribed a custom or ready-to-fit brace for me. How do I get it and will my insurance cover that?

Just contact one of our Customer Service Representatives and the brace will be delivered by one of our Certified Orthotists to your home, office or hospital. Certain restrictions may apply, please contact us for details. Depending on your insurance plan coverage, all or part of the cost of the brace will be paid by your plan. You will be responsible for any amount not covered by your policy.

I need an osteoarthritis knee brace. What are the benefits of wearing one?

There a number of benefits for using this brace, among them are that they dramatically reduce bone-on-bone friction, relieve long-term pain and postpone or eliminate the need for surgery. In addition, it reduces your need for medication and can be worn with comfort all day. The brace’s low profile also allows the patient to wear the brace under slacks.

Osteoarthritis: What is it?

Osteoarthritis (OA) is the most common form of joint pain, affecting the knees, hips, back and feet of over 20 million Americans. A joint’s cartilage (the tough, smooth material at the end of bones) wears away over time. When this happens, the edges of the bones rub together, causing the joint to feel stiff and sore.

When cartilage wears away at the knee, the joint becomes “compacted” as the ends of the thigh bone and shin bone rub together. Usually, the compaction occurs on either the inside (medial) part of the leg or outside (lateral); sometimes both sides are compacted.

Who should use an OA brace?

Braces can help nearly anyone who experiences mild to severe knee OA and are available in a variety of off-the-shelf models or custom fitted designs for any size leg.

How does an OA brace work?

The degeneration of knee cartilage makes the lower leg bend either inward or outward, resulting in compaction (bone-on-bone friction). Using 3-point leverage, an OA brace applies gentle pressureto the side of the knee, helping to reduce pain and restore mobility.

Does an OA brace replace surgery?

No, but it may help postpone it. A good OA knee brace will help relieve the pain, but it will not repair the damaged joint. In mild to moderate cases, using a brace may allow you to postpone surgery and prolong the intervals between knee replacements. Keep in mind that artificial knees usually last only 10 to 15 years before they need replacement.

Does a knee brace replace the need for physical therapy?

No. In fact, an OA knee brace will make physical therapy more effective since the ability to exercise is greatly improved. With the help of your physical therapist or orthotist, the brace can help relieve pain as you strengthen muscles around your knee joint.

Does a knee brace replace the need for expensive medications?

In most cases, yes. Patients who use a brace usually have been able to reduce dependence on pain and anti-inflammatory medications. Some anti-inflammatory drugs may cause serious side affects or allergic reactions. Consult your doctor before changing any prescribed medication regimen.

Does a knee brace replace the need for costly drug injections?

Yes. Some doctors inject drugs such as corticosteroids or hyaluronic acid directly into the joint for short term relief. However, these treatments can be very expensive, the length of relief varies greatly from patient to patient and many people report no reduction of pain. If injections are chosen, an OA brace may enhance and prolong the effects.